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Service people contact information

Global Aftersales & Service Support

Mr. Karthikeyan
Head - Service & Customer Support
+91 78670 96254
karthik@prdrigs.com

Regional Aftersales & Service Support

Kenya Kenya: +254 112234815

Guinea Guinea: +224 626147622

Mali Mali: +223 82009292

Burkina Faso: +226 57591968

Tanzania: +255 745822 222

Domestic Aftersales & Service Support

Mr. Udaya Kumar
Manager - Service & Customer Support
+91 98427 55523
service@prdrigs.com

What Our Clients Say About Us

I would say PRD and I started off with them way back in 1998. I got to know the family very well and since that day we gelled with Mr. Paran and his father and the whole team at that time. They had a small outfit and we got the first machine in since then we have not looked back.

Mr. Anuj Rajan

Director – Sparr Drilling – East Africa

We use PRD drilling rigs and recommend the same to our customers. We’re very much satisfied by the reliable and hard-duty drilling tools, suitable for Thailand. Reasonable price and spare parts support & service are highly appreciated.

Panya Sudgate

Managing Director, Multistore CO Ltd, Thailand

We have been partnering with PRD Rigs for more than four years now. Your second-to-none after-sales support has made our operations run smooth. We desire to purchase another one of your tried and tested drilling machines.

Taiwo Adebayo

Managing Director – Gibar Geosearch, Nigeria

I openly express my satisfaction with PRD’s products. With PRD 500 we’ve successfully drilled 30 boreholes, 150 m deep. I am happy that PRD gave us all backup service and spare parts on time. PRD is the best partner indeed.

Dr. Peter Matipwiri

Managing Director – PBM Constructions, Malawi

We can’t think of any way to describe our experience with PRD products except GREAT. PRD’s durable, easy-to-use, and zero-down-time rigs and accessories have made our efficiency out of this world. PRD’s versatile rigs can drill even rocky ground, making us approach any project with confidence.

Jack Kujaliwa

Jr – Drilling Operations Manager – FISD, Malawi

We don’t drill the wells for water, but we drill for the concrete poles. So somebody to understand my business understanding, the requirements of my rig requirements. Actually, I found PRD understanding more, and it was they manage to give the units which it was the best not only looking as rig it was the quality of what type of material being used, type of steels, hydraulic jacks, air compressor they have been using it. So all these PRD really, they did very good research, R & D and they came with the best solution.

Tameem Bin Saif Al Mahrouqi

Managing Director – Ray International Group, Oman.

BLOGS

Bird’s-eye view of a PRD drilling rig operating on-site, showcasing compact design and efficient layout.

2025-08-11

Challenges in Slim Line Drilling and How to Overcome Them

Explore the top challenges in slim line drilling and discover proven solutions from PRD Rigs to enhance efficiency, safety, and well integrity.

Technician performing preventive maintenance on industrial drilling rig to reduce downtime and boost ROI

2025-07-02

Maximize ROI Through Effective Preventive Maintenance Strategies

Discover how preventive maintenance strategies can reduce downtime, extend equipment lifespan, and maximize ROI—especially for industries using PRD Rigs.

2025-04-05

The Impact of AI and Machine Learning on Drilling Rig Performance

Discover how AI and automation are transforming the drilling industry—boosting efficiency, cutting costs, and improving safety through smarter, more optimized rig operations.

2025-03-06

Best Practices for Safety in the Mining Industry

Explore essential safety best practices in mining, from quality equipment and PPE to audits, training, and technology—ensuring safer operations, fewer accidents, and improved efficiency in this high-risk industry.

CUSTOMER CARE SERVICE